On demand access

How does it work ?

• What is hands-free access, how does it work?
• There is a QR-code in the app, what is it for?
• Where can I find the pedestrian code in the app?
• How can I temporarily deactivate Indigo Neo?

Difficulty to enter or exit

• I left the car park but my session is still running, what should I do?
• The barrier does not open at the entry, what should I do?
• The barrier does not open at the exit what should I do?

Frequently asked questions

• Can I use Indigo Neo with a rental car ?
• How can I benefit from the discount offered by surrounding shops if I do not have my parking ticket?